A logo for automotive concepts with a red circle in the middle.

Automotive Concepts Your Industry Leader For 41 Years!

TIMONIUM

200 W. Padonia Rd., Timonium , MD 21093

GLEN BURNIE

7222 Ritchie Hwy., Glen Burnie, MD 21061

DUNDALK

1245 Merritt Blvd., Dundalk, MD 21222

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Serving the Greater Baltimore Area

A logo for automotive concepts with a red circle in the middle.

Automotive Concepts Your Industry Leader For 41 Years!

,
The word logo is written in black on a white background.

Business Tagline Lorem Ipsum Dolor

TIMONIUM

200 W. Padonia Rd., Timonium , MD 21093

GLEN BURNIE

7222 Ritchie Hwy., Glen Burnie, MD 21061

DUNDALK

1245 Merritt Blvd., Dundalk, MD 21222

FAQs

Automotive Concepts

Have an auto glass question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Will my insurance pay for my new windshield replacement or repair?

    Comprehensive coverage covers auto glass. Your deductible should be your only out-of-pocket expense. 


    Call us at (888) 888-GLASS and we will take care of your insurance claim every step of the way.

  • What happens if my deductible is more than or equal to the auto glass cost?

    You will pay for any cost up to your deductible. Your insurance company will pay any amount over your deductible amount.

  • Am I required to use a certain auto glass shop?

    You may use any shop you want for a repair or replacement. Call (888) 888-GLASS to learn more.

  • How do I know if my auto glass should be replaced or repaied?

    If the damage on your windshield is smaller than the size of a quarter, then it could qualify for a repair. 


    However, certain determinants may play a part in its reparability. Call (888) 888-GLASS for a free estimate.

  • What kind of glass is used?

    We use Original Equipment Manufacturer (OEM) auto glass which is made by the same manufacturer as your original glass. 


    Original Equipment Equivalent (OEE) auto glass is built to the same standards but by a different manufacturer. 


    You may select OEM or OEE before service by calling us at (888) 888-GLASS.

  • What kind of warranty do you provide?

    We offer a lifetime warranty against leakage for as long as you own your vehicle. We also offer a workmanship lifetime warranty.

  • Can you arrive at my place or work or house?

    We offer free mobile service! Our certified and trained technicians will come directly to you to perform the installation or repair at no extra cost.

  • How soon can you see my car?

    Most of the time we can schedule you for same-day service. Call us at (888) 888-GLASS.

  • When will I get my windshield back?

    It takes 30-40 minutes for a chip repair. You may drive your car right away. 


    It takes 60-90 minutes for a windshield replacement. That is the time needed for the windshield adhesive to cure before you can drive your car.

  • Do you use certified technicians?

    We employ DOW-certified technicians.


    DOW is the leading training program for the Auto Glass Replacement Safety Standard (AGRSS) Council in all four categories:

    • Retention systems
    • Mechanical training of glass replacement
    • Installation standards and procedures
    • AGR safety Issues
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